Refund Policy

 

Thank you for shopping with us. If you are not entirely satisfied with your purchase, we’re here to help.

 

Eligibility for Refunds

 

  • Refunds are available within 7 days of the original purchase date.

  • To be eligible, the item or service must be unused, undamaged, and in the same condition that you received it.

  • Proof of purchase is required for all refund requests.

 

Non-Refundable Items

 

  • Digital products that have been downloaded or accessed.

  • Services that have been partially or fully completed.

  • Items purchased during promotional or discounted periods.

 

How to Request a Refund

 

To request a refund, please contact us at [your support email] with your order details and the reason for your request. We will review your request and respond within 3–5 business days.

 

Refund Process

 

If your refund is approved:

  • The refund will be processed to your original payment method.

  • It may take 5–10 business days for the refund to appear in your account.

 

 

Contact

 

If you have any questions about our refund policy, please contact us at:


📧 service@coactdigital.com
📞+(880) 1819298329

Office Location

Head Office: 991, Road 16, Avenue 2,
Mirpur DOHS, Mirpur, Dhaka – 1216, Bangladesh

 

Registered Office: 82, New Airport Road, Banani, Dhaka – 1213, Bangladesh

Email

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